DON'T TAKE OURWORD FOR IT.
Thousands of Albertans trust Sponsor for their electricity and natural gas. See what they have to say about the rates, the service and the switch.
ALBERTANS HAVE SPOKEN.
We were moving and needed to change our billing and services and Dan B. was super helpful. I received the confirmation email for all the changes within 10 minutes. 5 Stars for Dan B. excellent customer service
I have to say that getting rate adjustments with a year left on my contract was super easy. Used the support agent on billhub and was extremely happy with the agent and how quick and painless it was compared to the big guys. Great job!
Sponsor Energy is an incredible utility company! I often compare rates on the Alberta Consumer Advocate site, and Sponsor is always among the lowest. They have no cancellation fees and they only require 10 days notice to cancel your fixed term plan, which is an awesome perk to take advantage of a lower rate should it come up. The best part though - they support 100+ Alberta charities - like animal shelters! Sponsor makes a $50 donation to a charity of your choice upon signing up. I love knowing they are Alberta based and give back to their region! Sponsor also has amazing customer service! They always promptly respond to my inquiries and their live agent chat is so convenient. If you have solar panels - their solar club plan is so convenient, as it automatically switches rates based on your use, so you don't need to worry about switching seasonally. I highly recommend Sponsor!! You should consider switching to them - you won't be disappointed!
I’ve been a customer of this utility company for over three years, and they consistently deliver outstanding reliability and support. Their customer service team is responsive, professional, and actually helpful, no long hold times or runarounds. The online portal and mobile app make billing, usage tracking, and payments straightforward. I especially appreciate the transparent pricing with no surprise fees. In a industry where people often complain, this company stands out for dependability and genuine care for their customers. Five stars well earned!
Great company with great rates and you get to talk to real people so great customer service! Love how they donate to charity when they join. Feels like you’re using your power for good. Switching was quick and fast so gets a good review here! Keep it up!
I lucked into finding this energy company a little over a year ago, and have been extremely pleased ever since! Not only were they very accommodating during sign up, and were helpful during the sign up process, but they continued to provide excellent & timely customer service throughout! They worked with me to find the best plans for our family, & ( not at all like the other big companies) is willing to offer us a plan with a lower rate when they're available! One more thing....Sponsor Energy has the lowest priced plans, especially if you consider the administration and other charges the big companies tack on!
I got the joy of speaking to Deb at Sponsor Energy this fine morning! Due to her friendly demeanor and absolute amazing customer service and interest in my issue with my current provider I am now a happy Sponsor Energy client! Their pricing is probably the best in the biz right now and the customer care is top notch, 5 stars, highly recommend! Thanks Again Deb! Look forward to doing business with you guys.
WHAT PEOPLE KEEP TALKING ABOUT.
REAL PEOPLE
Helpful Alberta-based support from people who actually answer your questions.
EASY SWITCHING
Signing up takes minutes. We handle the switch from there.
GREAT RATES
Competitive electricity and natural gas pricing without unnecessary complexity.
DOING SOME GOOD
Customers love knowing their signup supports an Alberta charity.
REAL PEOPLE
Helpful Alberta-based support from people who actually answer your questions.
EASY SWITCHING
Signing up takes minutes. We handle the switch from there.
GREAT RATES
Competitive electricity and natural gas pricing without unnecessary complexity.
DOING SOME GOOD
Customers love knowing their signup supports an Alberta charity.
REAL PEOPLE
Helpful Alberta-based support from people who actually answer your questions.
EASY SWITCHING
Signing up takes minutes. We handle the switch from there.
GREAT RATES
Competitive electricity and natural gas pricing without unnecessary complexity.
DOING SOME GOOD
Customers love knowing their signup supports an Alberta charity.
REVIEWS WE'RE PROUD TO SHARE.
We were moving and needed to change our billing and services and Dan B. was super helpful. I received the confirmation email for all the changes within 10 minutes. 5 Stars for Dan B. excellent customer service
I have to say that getting rate adjustments with a year left on my contract was super easy. Used the support agent on billhub and was extremely happy with the agent and how quick and painless it was compared to the big guys. Great job!
READY TO SEE WHATTHEY'RE TALKING ABOUT?
Switching energy companies sounds much more dramatic than it actually is.